Showroom Business Hours: Monday - Saturday From 11am to 7pm. by appointment only.

Delivery Terms & Conditions

HOW MUCH DOES DELIVERY COST? (HONG KONG)

Standard delivery: FREE Hong Kong standard delivery is entitled on order total prices over HK $500 (ONLY FOR COMMERCIAL DISTRICTS, NOT INCLUDED RESIDENTIAL ADDRESS). 

Same day delivery: + HK $300

Next day delivery: + HK $200

2-6 days delivery: + HK $100

Note: Pricing may vary depending on promotions running on the site.

Note: Shipping times may vary during high volume order periods; see delivery method in checkout for accurate shipping times.

Note: The total prices below $500 will surcharge HK $20 for standard shipping (Only for Commercial Districts, NOT included  residential address).

Note: The costs of standard delivery shipping for residential address will paid by receiver.

WHEN CAN I EXPECT MY ORDER?

Standard deliveries take 7 to 10 working days.

Normally, we will fulfill products on Monday.

Note: Working day is Monday to Friday (Except Hong Kong general holidays) Click Here!

Same day deliveries can be fulfilled by 18:00 only if your order is completed by 12:00 that morning. Please note Hong Kong remoted areas, outlying islands and Macau are not qualified for same day deliveries.

Some remote addresses may require an additional 1-2 business day(s) for delivery.

Please ensure the email and telephone information you entered are correct. If telephone information is incorrect or we cannot reach you, your order may be delayed or canceled without any notice.

During this processing time, your online order is transmitted to our fulfillment warehouse, safely packed, and processed for shipment as quickly as possible. Our orders are processed through to the warehouse very quickly, so it is unlikely that we will be able to make any changes to the order once it has been placed. This excludes phantom creates, which cannot be changed or cancelled once they are ordered.

Please note that orders placed after 12:00pm GMT+8 will ship the following business day. This excludes Saturday or Sunday and certain Holidays

If you are shipping an item over $1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.